From the Business Weekly in 2004
Steve Gongora, president, House of Covers
Steve Gongora, 48, is the president of House of Covers, a small family business in Nob Hill. The business has been providing automotive upholstery repairs, custom fittings and restorations since 1972. House of Covers also features interior upholstery accessories such as dashboard covers and sheepskin seat covers, as well as exterior accessories like front-
The business, with just five employees, has done its fair share of high-
Family: Wife, Rita; daughters, Emily, 16; Bernadette, 14; and nephew, Jake, works for the family business
Education: I graduated from UNM in 1977 with a degree in business.
Hometown/childhood: I was born in Paris and spent my childhood in France, Germany and in several states including California, Oklahoma, Texas and North Carolina.
First job: Busboy at Mama Mia's restaurant, which is no longer in business
Why start business: My father, Hector, was in the military and retired in 1970 and then started House of Covers in 1972. I started school at UNM in 1973. Upon graduating in 1977, the business became my full focus and in 1982 my father was called to active duty and the full responsibility of House of Covers fell my shoulders.
Greatest business challenge: Keeping up with the changes in the interior automotive design industry.
Best way to keep a competitive edge: You must be aware of the national industry and focus on your own unique way of customer satisfaction and high quality workmanship.
Like most about job: The challenge of creating new and exciting creations of interiors and the ability to deliver.
Like least about job: Long hours
Toughest business decision: Saying no to a job
Best business decision: Moving from last physical location in 1977
Business philosophy: Listen to the customers and deliver the highest quality product
Mentor: Two former employees who were there when we started out in 1972. Charlie Palmer taught me how to cut patterns. He used to cut several layers of vinyl at one time and there was no margin for error. Vince Chavez taught me many facets of the upholstery trade.
Growth goals: To maintain our steady business and provide this service to the community and, in turn, the business grows
Word that best describes you: Systematic
Current read: Auto Trim News
Top three passions: Woodworking, computers and autos
Stress reducer: Creating things in the workshop, skiing, involvement in the Corvairs of New Mexico and traveling
Web site: www.houseofcovers.com
Address: 115 Richmond Drive NE
If you know a business owner who should be featured in Snapshot, contact Managing Editor Eileen Garvin at 348-
© 2004 American City Business Journals Inc